Privacy Policy for Pests 247
Effective Date: 29 November 2024

Pests 247 (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our app.

1. Information We Collect

We collect information to provide and improve our services, including:

1.1 Personal Information:
Name, email address, phone number, and mailing address when you sign up or book a service.

1.2 Service-Related Information:
Details of the pest control services you request or book.

1.3 Payment Information:
Payment details necessary for processing transactions (processed securely by third-party payment gateways).

1.4 Device Information:
We may collect technical data such as your IP address, device type, operating system, mobile network information, and unique device identifiers (e.g., Advertising ID, Android ID, IMEI, BSSID, or MAC address). This information helps us improve app performance, ensure app functionality, and support analytics and diagnostics.

1.5 Location Data:
With your permission, we collect your location to match you with nearby service providers.

2. How We Use Your Information

We use your information for the following purposes:

  • Matching you with pest control service providers

  • Facilitating communication between you and service providers

  • Processing payments securely

  • Sending notifications about bookings, updates, or promotions

  • Analyzing usage patterns and improving app performance

  • Serving relevant content or advertisements (if applicable)

  • Ensuring compliance with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your data:

  • With service providers to fulfill your service requests

  • With payment processors to handle transactions

  • With analytics or advertising providers to improve app experience (if applicable)

  • When required by law or to protect our legal rights

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing communications

  • Withdraw consent for location tracking at any time

  • Request information about data we collect and how it is used

6. Third-Party Services

Our app may use third-party tools and SDKs such as Google Firebase, Analytics, or other service providers. These may collect and process information such as device identifiers, usage data, and crash reports in accordance with their own privacy policies. We are not responsible for the privacy practices of these third parties.

7. Children’s Privacy

Pests 247 is not intended for children under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us to have it removed.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the app and reflected with a new “Effective Date” at the top of the policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:
📧 Email: info@pests247.com
📞 Phone: 604 719 3376
🏢 Mailing Address: 13128 66A Ave, Surrey BC V3W 6S2, Canada